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Rotten Apple

September 15th, 2006 by jordan

So here I am and here I stay, stuck in the office for the last couple of days whilst out the window I bear witness to truly beautiful weather……………….such is life. Slowly my blog is coming together, I’ve added a couple of plugins to it, one being flickrRSS and the other one WP-Cache. FlickrRSS is what is enabling the pictures in the sidebar which will soon be pictures from me (they’re just random at the moment) and WP-Cache speeds up the load times of my pages. I’d like to get some kind of photo album on a separate page but that will take a bit more time. At least now I have the links and things showing up!!

Anyways, between working and typing this it is now pitch black outside (so much for the sunny day), although I’ll still be here for quite some time longer. Don’t know if anyone’s taken a look, but iTunes 7 is out and it is completely excellent. Some users are supposedly having problems but I daresay the majority of them are caused by stupidity rather than any ‘real’ problems. In saying that I don’t doubt for a second that there are some users out there who are experiencing very real problems. Just like ever since I updated OSX to 10.4.7 and now certain applications make the fans in the G5 whir like a jet aircraft. There are so many forums concerning this problem in various other peoples G5′s and MacBook Pro’s but there ain’t no fix for us unlucky ones (perhaps when 10.4.8 comes out it’ll fix it?). Great…………..thanks Apple!! Even though I like their products and their operating system I gotta say that sometimes I think they’re out of touch with their users.

I mean, get this for an example, I’ve had so many problems with Apple Service in the past that I am now a very cautious user so when I booked my generation 5 iPod in for a service (under warranty) I was very specific as to what exactly was wrong with it. Did my instructions help? Did they even read my comments as to what was, and still is wrong with the fucking thing. It’s a very simple problem to ascertain I would have thought, all any Apple idiot had to do was to use the thing for 5 seconds before realising that the centre button is fucked (excuse my French). No, instead it came back to me with a note saying that it had been tested, the latest software had been installed (which it already had anyway) and that it was working fine. Brilliant!!! Thanks for that test result you bunch of incompetent wankers. Don’t worry, I’m not losing any sleep over it, as I mentioned earlier I’m a Pro when it comes to Apple Support fuck-ups.

So now I’ve gotta send it in again but guess what………….I can’t. Why? Because Apple haven’t (and supposedly can’t) take it out of their system so that I can book it in again. Now, as I’ve been told by a phone support guy, I have to waste what little free time I have by taking it to an Apple Center or an authorised Apple Repair Agent to determine whether it has been deliberately broken or not. What a joke!! Yes, I deliberately broke my iPod so that I can’t use it anymore, WHAT THE??

Apple…………………….products great, service sucks ass!!

Filed under life having 2 Comments »

2 Responses

  1. Ma Says:

    Why are we not surprised??? Personally I would NEVER recommend an Apple product to anyone – don’t care how innovative and cute they are, life’s too short for all the stress you have to put up with when one of the (inevitable) flaws in their u-beaut designs rears its ugly head, and their service department treats you like an irritating moron.

  2. jordan Says:

    Too true, I think they have a real problem with their after sales care and the treatment that’s given to their customers. I mean, you’ve just gotta look at how often they’re being sued. Perhaps we only hear of their cases because they’re publicised more, but I’m seriously starting to wonder.

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